JOB FAIR AT FITTEAM BALLPARK OF THE PALM BEACHES

FITTEAM Ballpark of the Palm Beaches hires enthusiastic and outgoing people who are interested in sharing in the excitement of Spring Training.

Date: January 12, 2019

Time: 9am-12pm

Place: Fitteam Ballpark Team Store

Address: 5444 Haverhill Rd. West Palm Beach, FL 33407

Available Positions:

  1. Ushers

  2. Guest Services

  3. Ticket Taker

  4. Team Store Representative

  5. Courtesy Shuttle Drivers


Usher Job Description:

 Title: Gameday Operations Staff / Usher

Department: Stadium Operations

Supervisor:                 

Classification: Part-Time, Seasonal, Non-Exempt

Fitteam Ballpark of the Palm Beaches is the Spring Training home to the Houston Astros and Washington Nationals.  This two-team location is a state-of-the-art facility designed for year-round use through Spring Training games, amateur baseball, non-baseball sporting events, community events along with banquets, corporate events, weddings and more.

As a frontline representative, you will have the opportunity to assist guests by offering directions and sharing information. Your job will be to keep our fans safe while still maintaining a fun and friendly atmosphere as we strive to deliver enjoyable guest experiences combined with the best entertainment value available. You will be an essential part of the game experience and help build memories that last a lifetime.

Essential Duties/Job Requirements:

  • Help the Fitteam Ballpark of the Palm Beaches stay “game-ready” by fulfilling your assigned game day duties (this includes reporting any issues to your supervisor).

  • Welcome fans with a great smile and a helpful attitude.

  • Advise Management of all activities that would be deemed of interest, importance and/or concern regarding property or any activity on or around the Fitteam Ballpark of the Palm Beaches.

  • Review credentials to ensure that customers are being directed to the appropriate areas of the facility.

  • Assist all fans/guests exiting elevators and escalators.

  • Able to follow directions and work well within team setting.

  • Assist and be a resource to all fans.

  • Be alert to potential hazards in the ballpark, such as foul balls and report any incidents.

  • Stay up-to-date on safety and security for all that enter the ballpark.

  • Able to take initiative and/or work in a team setting.

  • Assist admission, guest services and/or other departments as needed to support all customers.

  • Ability to work irregular/extended hours, including nights, weekends and holidays as needed.

  • Other duties as assigned.

Qualifications:

  • Experience in a hospitality or entertainment environment is preferred.

  • A passion for working with and helping people.

  • Ability to maintain a positive attitude while handling difficult situations.

  • Must be reliable and exhibit commitment to meeting both the work schedule and job requirements.

Physical Requirements of the Job:

  • Ability to work in a high activity and heavily crowded outdoor professional sports venue in all weather extremes for extended periods of time.

  •  Position may require standing for long periods of time, walking long distances and/or climbing up/down stairs. 

  • May be required to stoop, kneel, crouch to lift/move/carry items weighing up to 25lbs on occasion.


Ticket Taker Job Description:

Title: Gameday Operations- Box Office Ticket Seller

Department: Stadium Operations

Supervisor:                 

Classification: Part-Time/Seasonal/Non-Exempt

Fitteam Ballpark of the Palm Beaches is the Spring Training home to the Houston Astros and Washington Nationals.  This two-team location is a state-of-the-art facility designed for year-round use through Spring Training games, amateur baseball, non-baseball sporting events, community events along with banquets, corporate events, weddings and more.

In this role, you will be an essential part of the game experience and help build memories that last a lifetime. Individuals must be willing and able to ensure excellent customer service to every visiting fan. This position requires a friendly, outgoing personality with genuine enjoyment in interacting with and helping fans as we strive to deliver enjoyable guest experiences combined with the best entertainment value available.

Essential Duties/Job Requirements:

  • Help the Fitteam Ballpark of the Palm Beaches stay “game-ready” by fulfilling your assigned game day duties while exhibiting exceptional customer service skills and a positive attitude.

  • Answer questions concerning events, tickets, schedules and providing information concerning coming attractions.

  • Selling, refunding, upgrading and exchanging multiple types of tickets.

  • Collecting, accounting for and depositing all monies that have been received or generated.

  • Collecting, validating and reporting all coupons, flyers, vouchers, gift cards and other material predicating offers of discounted and/or complimentary tickets.

  • Complete and balance daily sales reports.

  • Provide excellent customer service such as greeting, serving and thanking all of our loyal patrons.

  • Determine entitlement to and distribute all Will Call tickets.

  • Stay up-to-date on safety and security for all that enter the ballpark.

  • Possess a high level of honesty and integrity.

  • Able to follow directions and work well within team setting.

  • Ability to work irregular/extended hours, including nights, weekends and holidays as needed. Game days could range from 3- 7 working hours.

  • Tickets.com experience preferred.

  • Other duties as assigned.

Qualifications:

  • High school diploma or GED preferred.

  • Must be customer-service oriented and have a fan-friendly attitude.

  • Ability to figure simple mathematical problems.

  • Ability to communicate effectively with staff and customers.

  • Professionalism.

  • Ability to respond effectively to the most sensitive inquiries or complaints.

  • Must be reliable and exhibit commitment to meeting both the work schedule and job requirements.

  • Bilingual is a plus.

Physical Requirements of the Job:

  • Ability to work in a high activity and heavily crowded outdoor professional sports venue in all weather extremes for extended periods of time.

  • Position may require standing for long periods of time, walking long distances and/or climbing up/down stairs. 

  • Specific vision abilities required by this job include close vision and distance vision.

  • May be required to stoop, kneel, crouch to lift/move/carry items weighing up to 20lbs on occasion


Bat BoyS Ages 14 and older.

Please email bstamberger@fitteamballpark.com for more information.

Title: Gameday Operations- Bat Boy

Department: Stadium Operations

Supervisor:                 

Classification: Part-Time/Seasonal/Non-Exempt

It is our goal to make our guests’ at FITTEAM Ballpark of the Palm Beaches as enjoyable as possible. To achieve this, our employees need to be professional, courteous, pleasant, reliable, dependable, and well groomed. Our employees should be willing to go above and beyond to help make our guests feel welcome and always have a smile on their face.

Essential Duties/Job Requirements:

  • Fill all water coolers for dugouts and bullpens before game.

  • Stock cups in dugout and bullpen.

  • Carry equipment such as bats, balls, helmets and any other gear necessary, to and from dugout when asked or needed.

  • Any other duties asked by the Coordinator, Stadium Operations, Clubhouse Manager, Trainer, or Manager.

  • Retrieve foul balls that remain on the field during the game and bring balls to umpires.

  • Being aware of the game and paying close attention to umpire needs during the games

  • At least 14 years old with reliable transportation.

  • Ability to work event nights, weekends and holidays.

  • Must be available to work most, if not all, all games.

  • Some knowledge of the game of baseball.

  • Be able to arrive for work two hours prior to start of game and remain at work until approximately one hour and 30 minutes after each game.